Returns & Exchanges
At Melani the Label, we want you to feel confident in every piece you wear; if your order isn't quite right, we offer easy returns for store credit or size exchanges within 14 days of delivery. Please ensure all items are returned in their original condition with tags attached and free of any makeup or fragrance.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Generate your prepaid shipping label through the portal and drop your package off at any authorized postage location.
Receive Your Credit
Once our quality control team inspects and approves your return, your store credit or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing